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Psychosocial Recovery Coach

Improve resilience & wellbeing

The Psychosocial Recovery Coach is an NDIS service aimed at helping participants lead fulfilling lives.

It’s designed to enhance social and economic involvement for those with psychosocial disabilities. The coach will work with participants, their families, and other support services to create and execute a recovery plan.

This service empowers participants to become more independent, handle everyday challenges, and gain more control over their lives.

How we support you

When you access this service, you will be able to select a recovery coach with lived experience or a recovery coach with learnt knowledge of psychosocial disability and mental health. Psychosocial recovery coaches can support you with:
Tailored to You & Service Options

Service Options

Help you find out about different services and supports, and how these can help you.
Creating a plan that suits your needs & Recovery Planning

Recovery Planning

Help identify your individual goals and develop actionable strategies.
Decision Awareness

Decision Awareness

Help increase the awareness of choice and control.
Dare to Explore & Capacity Building

Capacity Building

Coaching to increase recovery skills, including motivation, strengths, resilience, and decision-making.
Support Collaboration

Support Collaboration

Provide ongoing support in collaboration with a broader system of supports, including NDIS service providers, families, carers, mental health, physical health, peer support groups and other services.
Support Implementation

Implementation Support

Monitor the implementation of your individual support and recovery plans and help you achieve them.

Frequently asked questions

Psychosocial disability is a term used to describe a disability that may arise from a mental health condition. Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can have a severe and longstanding impact on their recovery. People with a disability as a result of their mental health condition may qualify for the NDIS.

A minimum of Certificate IV in Mental Health or Mental Health Peer work or similar training and/or two years’ paid experience in supporting people with mental health challenges.

Generally, Psychosocial Recovery Coaches will be funded in plans for people with psychosocial support needs. You do not have to choose a recovery coach if you do not want one. However, we recommend working with a psychosocial recovery coach if a participant has mental health concerns.

You can speak to your support coordinator or contact the NDIS planner or Local Area Coordinator to find out how to get a recovery coach.

An NDIS planner or a Local Area Coordinator will support participants to choose a recovery coach best suited to their unique needs and preferences. Supporting participants to select a recovery coach in this way may require participants talking, in the first instance, with two or more providers before making a choice.

Psychosocial Recovery coaches will provide capacity building supports. They do not provide core type supports to complete activities of daily living and community, social and or recreational activities. The psychosocial recovery coach service is tailored to the needs of people with primary psychosocial disability, with a focus on coaching and collaborating with other services.

Depending on your plan or situation, you may have access to both.

The hours are based on your needs. Your NDIS planner or Local Area Coordinator will work with you to decide on the number of hours you would need.

Get started in 4 easy steps

If you have a significant and permanent disability, injury or illness that affects your daily life, you may be eligible to access the NDIS.

Step 1

Check your eligibility

Before you begin, use the NDIS checklist to confirm that you:
  • are aged between 7 and 65.
  • reside in Australia with Australian residency.
  • require immediate support to lessen future needs.
Step 2

Make an Access Request

To start your application, call the NDIS at 1800 800 110.

If you need assistance, reach out to your Local Area Coordinator, Early Childhood Early Intervention partner, the local National Disability Insurance Agency, or Breakthru for support.

Step 3

Gather Supporting Evidence

This may involve sharing details about your disability and how it affects your daily life.

Providing recent information and collaborating with your healthcare providers can strengthen your case for NDIS eligibility.

Step 4

Prepare for your planning meeting

Once the Access Request decision is done, you'll receive a written notice of the decision.

Afterward, you'll meet with an NDIS community partner to determine the support level for your NDIS plan.

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Get in touch today

Call our friendly team on 1800 767 212 or simply fill this form and we will be in touch.

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Thank you to everyone for all your continuous support. This job has been amazing for both my mental and physical health, and I finally feel like I can start moving forward with my life.

Breakthru Customer Liborio

Breakthru customer

Breakthru have done so much for me, they encouraged me, but they also made me do the work. I would say to anyone thinking of going with Breakthru to trust them. They really do get to know their clients and understand their potential.

Breakthru Customer David Edwards
David Edwards

Breakthru customer

Let’s do this together.
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