Qualification Information

CHC33015 Certificate III in Individual Support

Certificate III in Individual Support reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

AQF Level     Certificate III
Course Duration                   6 -12 months depending on mode of delivery
Delivery MethodClassroom based or Correspondence
Total Number of Units13
Work Placement120 hours

Units of competency:

HLTWHS002Follow safe work practices for direct client care
CHCLEG001Work legally and ethically
CHCCOM005Communicate and work in health or community Services
CHCDIV001Work with diverse people
CHCCCS023Support independence and well being
CHCCCS015Provide individualised support
HLTAAP001Recognise healthy body systems
CHCDIS007Facilitate the empowerment of people with a disability
CHCDIS001Contribute to ongoing skills development using strength base approach
CHCDIS002Follow established person centred behaviour supports
CHCDIS003Support community participation and inclusion
CHCCCS025Support relationships with carers and families
CHCHCS001Provide home and community support services

CHC43015 Certificate IV in Ageing Support

Certificate IV in Ageing Support reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

AQF Level     Certificate IV
Course Duration                   6 -24 months depending on mode of delivery & prior experience
Delivery MethodClassroom based or Correspondence
Total Number of Units18
Work Placement120 hours (mandatory requirement)

Units of competency:

CHCADV001Facilitate the interests and rights of clients
CHCAGE001Facilitate the empowerment of older people
CHCAGE003Coordinate services for older people
CHCAGE004Implement interventions with older people at risk
CHCAGE005Provide support to people living with dementia
CHCCCS006Facilitate individual service planning and delivery
CHCCCS011Meet personal support needs
CHCCCS023Support independence and wellbeing
CHCCCS025Support relationships with carers and families
CHCDIV001Work with diverse people
CHCLEG003Manage legal and ethical compliance
CHCPAL001Deliver care services using a palliative approach
CHCPRP001Develop and maintain networks and collaborative partnerships
HLTAAP001Recognise healthy body systems
HLTWHS002Follow safe work practices for direct client care
CHCAGE002Implement falls prevention strategies
HLTHPS006Assist clients with medication
CHCDIS007Facilitate the empowerment of people with disability

CHC43115 Certificate IV in Disability

Certificate IV in Disability reflects the role of workers in a range of community settings and clients’ homes, who provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work without direct supervision and may be required to supervise and/or coordinate a small team.

AQF Level     Certificate IV
Course Duration                   6 -24 months depending on mode of delivery & prior experience
Delivery MethodClassroom based or Correspondence
Total Number of Units14
Work Placement120 hours (mandatory requirement)

Units of competency:

CHCCCS015Provide individualised support
CHCDIS002Follow established person-centred behaviour supports
CHCDIS005Develop and provide person-centred service responses
CHCDIS007Facilitate the empowerment of people with disability
CHCDIS008Facilitate community participation and social inclusion
CHCDIS009Facilitate ongoing skills development using a person-centred approach
CHCDIS010Provide person-centred services to people with disability with complex needs
CHCDIV001Work with diverse people
CHCLEG003Manage legal and ethical compliance
HLTAAP001Recognise healthy body systems
HLTWHS002Follow safe work practices for direct client care
CHCADV001Facilitate the interests and rights of clients
CHCCCS025Support relationships with carers and families
CHCHCS001Provide home and community support services