January 10, 2022
St Albans
Job Type


  • Full time position available due to growth! 
  • Salary Packaging (up to $15,900 of your salary – tax free!)
  • Enhance our customers quality of life and achieve their goals
  • Opportunity for work/life balance
  • Based in St Albans


About us 

We are a dynamic, innovative organisation committed to empowering people to create their own futures. Through the provision of high quality person-centered supports, we enable thousands of people every year to access the supports required for mental health, employment, disability & training needs. Working with us, you will be supporting our customers to achieve their goals and aspirations with the aim of achieving sustainable employment.


About the role 

As a Support Coordinator, you will support our customers to achieve their personal goals and to live satisfying lives in our community. Our approach is simple, we focus on the customer’s choice of supports to achieve their individual goals and ensure they are delivered where the customer prefers.

Key responsibilities include:

  • Supporting our customers to achieve their goals
  • Maintain & establish links to community
  • Manage customer plans and supports
  • Meet set KPI’s
  • Promoting independent decision making
  • Work within the principles of person-centred practice


About you 

You are a passionate and dedicated individual who is looking to make a difference in the community. As a people person, you pride yourself on exceptional customer service whilst ensuring customers achieve their goals and aspirations.

You will also be able to clearly articulate and demonstrate:

  • Mental Health, Disability or Community Services qualification or relevant experience (desirable)
  • Ability to work in a team & individually
  • Ability to build rapport with a diverse range of customers
  • Experience working with customers with complex support needs
  • Driven, energetic & committed
  • Strong communication skills
  • Current driver's licence (essential)
  • Allied heath Registration (desirable)
  • Working with Children check and current police check (essential or willing to obtain)
  • NDIS Worker Screen (essential or willing to obtain)
  • COVID-19 Vaccination certificate (Required doses in accordance with Government Health Advice)


What we offer 

  • Flexible working arrangements
  • Competitive hourly rate
  • Friendly and close-knit team environment
  • Supportive & experienced leadership team


This is an exciting opportunity to have a real impact on our customers with a disability. If this sounds like the perfect role for you, APPLY now.

Please note, it is a requirement to have a current working with children check, police check (within 3mths old) and the new NDIS Worker Screen before commencing with breakthru – this is the industry standard.

*All final applicants for this position will be requested to provide evidence of their COVID-19 Vaccination certificate (Required doses in accordance with Government Health Advice) or medical exemption as part of the recruitment process*

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