October 14, 2020
St Albans
Job Type


  • 9month – Part Time maternity leave contract
  • Salary packaging benefits
  • Flexible working arrangements
  • St Albans location
  • Enhance our customers quality of life


About us 

We are a dynamic, innovative organisation committed to empowering people to create their own futures. Through the provision of high quality person-centered supports, we enable thousands of people every year to access the supports required for mental health, employment, housing, disability & training needs. Working with us, you will be supporting our customers to achieve their goals and aspirations with the aim of achieving sustainable employment.


About the role 

As a Senior Support Worker - Mental Health Housing, you will support our customers to access accommodation based on their needs.

Achieve their personal goals and to live satisfying lives in our community. Our approach is simple, we focus on the customers choice of supports to achieve their individual goals and ensure they are delivered where the customer prefers.

Key responsibilities include

  • Supporting our customers to achieve their goal of accessing permanent accommodation or accommodation supports.
  • Managing sensitive enquiries and complex customer plans and supports
  • Undertake basic assessments
  • Transporting customers to & from services & activities
  • Maintain & establish links to community
  • Meet customer acquisition and billable hours targets
  • Promoting independent decision making
  • Work within the principles of person-centred practice
  • Some personal care support with customers may be required


About you 

You are a passionate and dedicated individual who is looking to make a difference in the community. As a people person, you pride yourself on exceptional customer service whilst ensuring customers achieve their goals and aspirations.

You will also be able to clearly articulate and demonstrate:

  • Relevant qualifications in Mental Health (essential)
  • Experience in a similar role
  • Ability to work in a team & individually
  • Ability to build rapport with a diverse range of customers
  • Experience working with customers with complex support needs
  • Ability to work in diverse and challenging situations, while maintaining person centred care
  • Driven, energetic & committed
  • Strong communication skills
  • Current driver's licence (essential)
  • Working with children check & Police Check (essential)


What we offer 

  • Flexible working arrangements
  • Competitive hourly rate
  • Friendly and close-knit team environment
  • Supportive & experienced leadership team


This is an exciting opportunity to have a real impact on our customers with a disability. If this sounds like the perfect role for you, APPLY now. No agencies please.


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