January 13, 2022
St Albans
Job Type


  • Part time opportunity
  • Salary Packaging (up to $15,900 of your salary – tax free!)
  • Flexible work options
  • Based in St Albans
  • Make a difference in your community 
  • Laptop and mobile phone 
  • Above Award conditions and entitlements!



About us  

We are a dynamic, innovative organisation committed to empowering people to create their own futures. Through the provision of high quality person-centered supports, we enable thousands of people every year to access the supports required for mental health, employment, disability & training needs. Working with us, you will be supporting our customers to achieve their goals and aspirations with the aim of achieving sustainable employment.


About the role  

As a Peer Support Worker, you will educate customers, colleagues and the broader community about mental health by sharing your own lived experience in your recovery journey and instilling hope. Being a customer-centric role, you will work with a wide range of customers across the North and Western suburbs of Melbourne.

Key responsibilities include: 

  • 1:1 support to outreach customers in the community or in homes
  • Assist with group activities, ensuring learning outcomes are achieved
  • Actively promote the participation & social inclusion of people with mental illness into the community
  • Develop and nurture local community relationships and networks
  • Achieving weekly KPI’s
  • Work within the principles of person centred practice
  • Promoting self-determination and supported decision making through choice and control
  • Identify risks and raise with management


About you  

You are a passionate, dedicated and ‘hands-on’ individual who is looking to make a difference in the community. As a person, you will have exceptional interpersonal skills, be non-judgmental and pride yourself on exceptional customer service whilst having a willingness to listen and ensure customers achieve their goals and aspirations.

You will also be able to clearly articulate and demonstrate:

  • Experience in NDIS highly desirable
  • Lived experience of mental health and recovery (essential)
  • Willingness to share personal journey with others
  • Understanding of principles of recovery, psychosocial rehabilitation and duty of care
  • Ability to facilitate an excellent customer experience
  • Mental Health or Peer Support qualification or equivalent (desirable)
  • Driver’s Licence (essential)
  • Working with children & Police check (essential or willing to obtain)
  • NDIS Worker Screen (essential or willing to obtain)
  • COVID-19 Vaccination Certificate or provide a medical exemption evidenced by an authorised medical practitioner


What we offer  

  • Flexible working arrangements
  • Above Award conditions and entitlements!
  • Competitive hourly rate
  • Friendly and close-knit team environment
  • Supportive and experienced leadership team


This is an exciting opportunity to have a real impact on our customers with a disability. If this sounds like the perfect role for you, APPLY now.

For more information about breakthru, go to

Please note: A NDIS Worker Clearance, criminal record check and working with children check will be essential to commence in this role.

*All final applicants for this position will be requested to provide evidence of their COVID-19 vaccination immunisation record or medical exemption certificate as part of the recruitment process*

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