September 30, 2022
Job Type


  • Salary Packaging (up to $15,900 of your salary – tax free!)
  • 4 weeks annual leave + 5 Individual Leave Days 
  • Enhance our customers quality of life and achieve their goals
  • Opportunity for work/life balance
  • Based in Broadmeadows

About us 

We are a dynamic, innovative organisation committed to empowering people to create their own futures. Through the provision of high quality person-centered supports, we enable thousands of people every year to access the supports required for mental health, employment, disability & training needs. Working with us, you will be supporting our customers to achieve their goals and aspirations with the aim of achieving sustainable employment.

About the role 

As a Support Coordinator, you will support our customers to achieve their personal goals and to live satisfying lives in our community. Our approach is simple, we focus on the customer’s choice of supports to achieve their individual goals and ensure they are delivered where the customer prefers.

Please note as referrals increase there is an opportunity to increase your work hours as well.

Key responsibilities include:

  • Supporting our customers to achieve their goals
  • Maintain and establish links to community
  • Manage customer plans and supports
  • Meet set KPI’s
  • Promoting independent decision making
  • Work within the principles of person-centred practice

About you 

You are a passionate and dedicated individual who is looking to make a difference in the community. As a people person, you pride yourself on exceptional customer service whilst ensuring customers achieve their goals and aspirations.

You will also be able to clearly articulate and demonstrate:

  • Mental Health, Disability or Community Services qualification or relevant experience (desirable)
  • Ability to work in a team and individually
  • Ability to build rapport with a diverse range of customers
  • Experience working with customers with complex support needs
  • Driven, energetic and committed
  • Strong communication skills
  • Current driver's licence (essential)
  • Working with Children check and current police check (essential or willing to obtain)
  • NDIS Worker Screen (essential or willing to obtain)
  • COVID-19 Vaccination Certificate or provide a medical exemption evidenced by an authorised medical practitioner

What we offer 

  • Flexible working arrangements
  • Competitive hourly rate
  • Friendly and close-knit team environment
  • Supportive and experienced leadership team
  • 4 weeks annual leave + 5 Individual Leave Days

This is an exciting opportunity to have a real impact on our customers with a disability. If this sounds like the perfect role for you, APPLY now.

Please note, it is a requirement to have a current working with children check, police check (within 3months old) and the NDIS Worker Screen before commencing with breakthru – this is the industry standard.

*All final applicants for this position will be requested to provide evidence of their COVID-19 vaccination digital certificate or medical exemption certificate as part of the recruitment process*

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